From initial site assessment to ongoing preventive maintenance, our service team ensures your power protection systems perform at their best throughout their entire lifecycle.
Schedule a Service Call
Comprehensive support services designed to maximize your UPS system uptime and extend equipment lifespan.
Factory-trained engineers handle site preparation, equipment placement, electrical connections, load-bank testing, and system validation. Includes complete as-built documentation and operator training.
Scheduled inspection and testing programs including thermal scanning, battery impedance testing, firmware updates, and capacitor health checks. Quarterly, semi-annual, or annual plans available.
Round-the-clock technical support with guaranteed response times. Our emergency dispatch team can mobilize a qualified engineer to your site within 4-8 hours for critical installations.
Proactive battery health monitoring and scheduled replacement before end-of-life. We handle safe disposal of spent batteries in compliance with local environmental regulations.
On-site and online training programs for your operations and maintenance teams. Covering UPS fundamentals, troubleshooting procedures, and SNMP monitoring platform operation.
Cloud-based UPS monitoring with real-time alerts, performance analytics, and predictive failure detection. Available as a managed service add-on for all UPS models above 3kVA.
We measure our service quality rigorously. These are not aspirational targets — they are the performance metrics we report to our customers every quarter.